The model refused the face
Veo and Gemini refuse photos of realistic people. Switch to Kling or Seedance, or film from a description.
Some video engines run a face filter that refuses photos of real-looking people, including AI creators that look real, and certainly your own photo.
What to do
- Retry on Kling 3 Omni. The refusal offers a one-click retry. Kling accepts realistic faces and opens on the composed shot.
- Describe the creator instead. On a strict engine, switch on Describe the creator: the take is filmed from the creator's written description with no photo sent. The face is close, not identical, and can drift between takes.
- Scenes on strict engines always describe the cast.
Why it happens
The filter is the engine's, not ours. The credits for a refused take are refunded.
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