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Data Deletion Instructions

Last updated: July 1, 2026 · Effective: July 1, 2026

This page explains how to delete the data Hireabble Inc. (“Hireabble,” “we,” or “us”) holds about you in connection with VidRocket (the “Service”), including any data we received when you connected a Facebook, Instagram, TikTok, or YouTube account for publishing. It supplements the deletion rights described in our Privacy Policy.

1. What we store for a connected social account

When you connect a platform in VidRocket Studio’s Publish panel, we store only what we need to publish on your behalf:

  • An access token (and, where the platform issues one, a refresh token).
  • The account identifier and display name we publish to — for Instagram, this is your Instagram Business/Creator account ID and username, discovered through the Facebook Page linked to that account.
  • The granted permission scopes and the token’s expiry.

We do not store your Facebook or Instagram password, your friends or follower lists, or your private messages. We never receive your login credentials — authentication happens entirely on the platform’s side through OAuth.

2. Disconnect a social account (removes the stored token)

To delete everything we hold for a single connected platform without closing your VidRocket account:

  1. Open VidRocket Studio and go to the Publish panel.
  2. Find the connected platform (e.g. Instagram) and click Disconnect. This immediately deletes our stored copy of that account’s access token, account ID, display name, and scopes.

Disconnecting removes the data from our systems, but it does not revoke the app on the platform’s side. For Facebook and Instagram, to fully revoke VidRocket’s access on Meta’s end as well:

  1. On Facebook, go to Settings & Privacy → Settings → Business Integrations (or Apps and Websites).
  2. Find VidRocket in the list and choose Remove.

Direct link: facebook.com/settings?tab=business_tools. On Instagram, connected tools are managed through the linked Facebook account, so removing the integration on Facebook revokes it for Instagram publishing as well.

3. Delete your entire VidRocket account and data

You have two ways to request full deletion:

  • In-app: sign in and open Settings, then use the account deletion option. This closes your account and schedules deletion of your data.
  • By email: send a request from the email address on your account to privacy@vidrocket.ai with the subject line “Delete my data.” Sending from the account email lets us verify the request; if you cannot, tell us the email you signed up with and we may ask a follow-up question to confirm ownership.

4. What gets deleted

When you delete your account, we remove:

  • Your profile and authentication record (name, email).
  • Connected-platform tokens and account identifiers for Facebook/Instagram, TikTok, and YouTube.
  • Your uploads, extracted frames, scans, analyses, boards, favorites, and chat history.
  • Your publish history records tied to your account.

Some records are retained for a limited period as described in the Privacy Policy: encrypted backups are purged on a rolling basis within 30 days, and billing records are kept for up to 7 years to satisfy tax and accounting obligations. Content you already made public (for example, a Reel you published to your own Instagram profile) lives on that platform under its own terms — delete those posts from within the platform.

5. Timing

Token and account-connection data is removed immediately when you disconnect or delete your account. Full account deletion completes within 30 days of a verified request, after which backups containing the data expire on their normal rotation. We will email you to confirm once deletion is complete.

6. Contact

Hireabble Inc.
Privacy: privacy@vidrocket.ai
Support: support@vidrocket.ai